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What is the best tool to use for process mapping?

"LEANERS" partner Antanas Dubikaitis advises

I often get questions about which tool to use for process drawing and representation? So far, I haven't found artificial intelligence programs for this purpose, so it remains to choose from well-known options.

Of course, it is possible to draw processes with simple programs such as MS Word, Excel, PowerPoint or others, but they are not designed for this, so it will not be convenient to work and it will take a lot of time. That's why I always recommend charting processes with programs that are designed specifically for this purpose.

The most important thing when choosing a tool is to check if it supports the BPMN (Business Process Model and Notation) standard used around the world for drawing and rendering.

Some tools may have a free version, but it will always be limited. For example, you will only be able to draw a certain number of characters, you will absolutely need to be connected to the Internet, or there won't be any features or functionality you need.

Another tip from practice - always see if you can convert the process you have drawn into a picture, pdf document or other format.

To test the tools, I always recommend using the free versions for at least a few days, so that you can assess whether you like them or whether they are comfortable to work with, and then you can pay for a license and use them continuously.

I myself use MS Visio in my work because it integrates well with MS Office 365, is convenient for process drawing, and has extensive import and export capabilities. But of course there are other tools like Lucidchart, Drawio, Bizzagi, Miro, Creately, EdrawMax or others. The variety is wide, so you can definitely try a few and choose the one that suits you best.


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