Prosecutor's Office of Lithuania

The main operational processes were identified and analysed, factors determining the workload and time norms for actions were determined, and a methodology for deciding workloads was prepared.

State Tax Inspectorate of Lithuania

Training has been provided to teams on simplifying processes and enhancing efficiency. In collaboration, over 20 operational processes have been reviewed and plans for their improvement have been devised. Sessions to cultivate a culture of continuous improvement have been conducted.

Government Chancellery of Ukraine

The employees of the Government Chancellery were trained on improving operational processes, a process improvement methodology based on LEAN principles was created, and process improvement pilot projects were implemented in the Ministry of Education and the Department of Civil Service.

Ministry of Environment of Lithuania

The teams of the bodies subordinate to the Ministry - the State Protected Areas Service, the two Directorates of Protected Areas, and the National Land Service - were trained on how to simplify processes and increase their efficiency. More than 15 operational processes were reviewed together with them, proposals were made, and organizational strategies were developed.

Vilnius municipality

We reviewed the operational processes chosen by the client, and made suggestions on how to increase their efficiency. During the project, we generated proposals to increase service delivery speed by more than 25 times.

Vilnius Public Health Office

The organization’s mission, vision, strategy, and values were developed, strategic projects were prepared together with the office team, an employee suggestion system was implemented, an employee engagement survey was conducted, and budget planning and asset management processes were improved.