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Service

Solving operational problems

How to successfully resolve performance issues to prevent them from recurring?
Get in touch and we'll share our tips!

Solving operational problems

Challenges of our customers:

  • "Everyone seems to know how to solve problems, but somehow we only solve their symptoms, which everyone can see, and not the root causes." We need to find them, but we can't see them."

  • "Our problem-solving cycle is simple: we identify the problem, put out the fire, isolate the problem and fix it, and then it happens again and we blame someone." We would like to get out of this cycle.

  • "We pay dearly for our mistakes, how can we reduce and avoid them?"

  • "We can name the problem, but no one knows how to properly solve it."

By applying good public sector practices we can:

  • Accurately identify and define the problem

  • Gather the necessary information for the decision

  • Identify the root causes of the problem

  • Propose effective solutions

  • Plan and supervise the implementation of decisions

  • Create a problem solving system in the organization

Solving operational problems

The result

  • Solving a simple problem allowed the organization to save more than 40 thousand. EUR per year.

  • After solving the problem, the error rate decreased from 50% to 5%.

  • Solving systemic problems allowed services to be accelerated by up to 50%.


Using an efficient problem-solving cycle, we'll help you solve recurring operational problems. Start solving them today!

Solving operational problems
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Reviews

Klaipėda City Municipality Administration

"Detailed information is provided, concrete solutions are offered."

The State Service of Protected Areas is a project participant

"The training is useful because it forces me to look at my work and the organization I work in from a new perspective, as well as in my daily activities, at work, to find ways to perform tasks more efficiently. Lecturer - patient... diplomatic, not preconceived, 10 out of 10. One of those rare cases when the training is really useful."

Klaipėda City Municipality Administration

"I had to prepare and implement projects, but it is useful to know the correct procedures for project execution."

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