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Improvement of business processes

How to successfully improve processes?
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Improvement of business processes

Challenges of our customers:

  • "We receive customer complaints about the quality and duration of our services, we want to improve these areas"

  • "We are developing a new project and want to transfer and digitize already improved, more efficient processes to the electronic space"

  • "The current processes are very expensive, how can we reduce their costs?"

  • "In implementing the reform, we need to change and create new processes. How can we make them immediately effective?”

  • "Employees complain about the heavy workload, they often work in the evenings or on weekends. How can we solve this by improving our processes?'

  • "We have cases of corruption, so we want to increase the transparency of our processes"

By applying good public sector practices we can:

  • Select and name the processes that need to be improved

  • Evaluate your current processes

  • Provide suggestions on how to improve your chosen processes

  • Develop a standard for your improved processes

  • Oversee your process improvement initiatives

Improvement of business processes

The result

  • Service delivery time reduced by up to 50%

  • Administrative costs reduced to 20%

  • Process efficiency increased to 25%

  • Red tape reduced to 40%

  • Customer satisfaction increased to 20%

  • Process transparency and accountability increased to 30%

  • Errors reduced by up to 50%

  • Processes digitized and automated up to 100%

  • Faster decision-making 25%

  • Eliminating physical documents has reduced the environmental impact

Our services will help you improve your processes. Start doing it today!

Improvement of business processes
Frequently asked questions

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Reviews

The State Food and Veterinary Service is a project participant

"I looked at the processes taking place in the institution from a completely different angle, I realized how much ballast we have, the personal self-esteem of an ordinary employee rose. Special thanks to lecturer Antanas - excellent presentation skills, appropriate and relevant examples, advice, accurate questions for the audience, tolerance and tact, not to mention excellent knowledge of the subject being presented."

The State Tax Inspectorate is a project participant

"I liked the competent teacher, his training, the fact that every process was examined in great detail. Also, the training made us look from the other side, how much unnecessary work we do, to critically evaluate the mentioned processes."

State Forestry Service - project participants

"Useful, practical, relevant, understandable. Will use those skills, thanks.”
"Methodology, information and practice presented perfectly."
"Good practice. We got a result and a concrete plan."
"I would definitely recommend it, because it leads to the improvement of the institution's activities."

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