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www.transport-community.org How far we have progressed in reforming the public sector over the 36 years of Lithuania's independence is particularly clear from the perspective of other countries with similar historical experience. This was also confirmed by Leaners partner Antanas Dubikaitis, who participated in a seminar in Chisinau on March 17-18, where he, together with other experts from Lithuania, shared practical knowledge with railway professionals from Moldova and Ukraine. “Despite the difficult situation in the region, these countries continue to integrate European Union requirements into their daily activities. The European Commission is purposefully continuing projects that help adopt the good practices of EU countries,” says Antanas. “I am happy to contribute to this activity, share knowledge about the practical application of EU railway rules, and at the same time inspire transport professionals to believe that change is possible.” www.transport-community.org The event covered a variety of topics: railway safety, technical compatibility of different railway systems, legislation and other relevant issues. Representatives of the Ministries of Transport of Moldova and Ukraine, railway safety authorities, investigative bodies and railway companies participated. The project is funded by the European Union to help Moldova, Ukraine and Georgia gradually integrate into the activities of the Transport Community. This is the second project in Moldova involving Leaners experts and the seventh, in which we help Ukraine. Learn more about the project here (EN).

Although the situation in Ukraine is critical due to the large-scale war, life continues in the country, as do the activities of public sector organizations. Leaners partner Robertas Šerėnas worked as an expert on 4 projects in Ukraine before the war, and on the 2nd during the war. This time he is consulting for the Kiev-based Project Management Group (SoE PMG), which administers projects implemented in Ukraine supported by international financial institutions.   “My task is to help this state-owned enterprise become more efficient and move from functional to procedural management,” says Robertas Šerėnas. “The scope of planned activities includes updating the institution’s vision, mission, and strategy, as well as standardizing processes, which we have already started with the Project Management Group team implementing the project. I am glad that I can use my knowledge and experience to help Ukrainians, who do not give up even in the most difficult conditions and continue to improve the public sector. After all, behind every project or organization there are simply people from whom I learn resilience, determination, and dedication to working for my country every time.”   This European Union project is coordinated by the Central Project Management Agency in Lithuania, which has extensive international experience. Experts from the organization development company Leaners , in cooperation with agencies in various countries, have already provided consulting services to 27 public sector organizations in 14 countries.

The geography of our projects is expanding to Montenegro - Leaners partners Antanas Dubikaitis and Robertas Šerėnas are starting work on a European Union-funded project here. It aims to strengthen the organisational capabilities of specialists in the transport sector of this country, increase operational efficiency and improve its results, as Montenegro prepares to join the European Union.   In this technical assistance project initiated by the European Commission, A. Dubikaitis and R. Šerėnas, together with other international experts, will advise representatives of the Ministry of Transport of Montenegro. Drawing on their long-standing experience in the transport sector and knowledge gained from consulting public sector organisations in various countries, they will prepare Montenegrin railway transport legislation in such a way that it complies with the requirements for railway transport in force in the European Union.   “International projects are one of the most important areas of our expert activity, which allows us to apply proven and truly effective management methods and discover new solutions needed for a specific country,” says Antanas Dubikaitis. “We always offer our clients insights that would best contribute to the creation of a culture of continuous improvement in their organisations and inspire them to transform into modern institutions that meet public expectations and the latest management trends.”   Leaners experts will work on the project of the Ministry of Transport of Montenegro from June to October this year. Learn more about our clients in Lithuania and abroad and the services provided to them here .

LEANERS helps public sector organizations create clearer processes and manage operations, projects, change, and resources more effectively. Better processes mean greater value to society Clearer responsibilities. Faster services. More quality Let's get in touch Create value We help public sector organizations streamline processes, use resources more efficiently, shorten service delivery times, reduce errors, and create a better experience for residents. We express this value in numbers. About us Processes Clear processes allow you to deliver services faster and spend less time on non-value-added activities. Together with the organization's team, we identify what prevents smooth operation and implement solutions that produce tangible results. Often this means abandoning old, unworkable practices and creating new solutions in their place. Employees Create an environment where employees understand their roles, collaborate to solve problems, and actively contribute to the organization's results. This is integral to process improvement. Tools When activities are visible, they are easier to manage. We help you implement practical solutions that allow you to monitor results, manage processes and make decisions based on data. See the processes Many organizations solve problems one at a time. A process approach allows you to see the whole system and address the causes, not the consequences. Let's get in touch News All news Our approach Working together, we will help you adopt best process improvement practices and create a seamless, functioning process system. Our services A process system helps to use resources more efficiently, to implement digital solutions more easily, and to ensure stable service quality. Most importantly, the results of changes can be based on data and demonstrate their value to society. 14 Countries where we have consulted organizations 32 Public sector clients 27 International projects 51 Project in Lithuania Feedback The training is very informative and useful for understanding the process. The visual layout of its steps allows you to see insignificant actions and understand what is really important. This is a higher-level training that changes the perspective. State Food and Veterinary Service - project participant The training is useful because it makes me look at my work and the organization I work in with a new perspective, in my daily activities, and in my work to find ways to perform tasks more effectively. The lecturer is patient, diplomatic, and has no prejudices, 10 out of 10. State Service for Protected Areas - project participant It is useful when another person - a competent external expert - looks at the processes you coordinate. It is an opportunity to discuss, listen to arguments, and check whether changes are being made in the right direction. State Tax Inspectorate Our customers More LR Prokuratūra Valstybinė mokesčių inspekcija Valstybinė ligonių kasa Valstybinė maisto ir veterinarijos tranyba Viešojo valdymo agentūra Vilniaus miesto savivaldybė Ukrainos Vyriausybės kanceliarija Ministry of Finance of Ukraine Ukrainian Customs Prosecutor's Office of the Republic of Lithuania State Tax Inspectorate State Health Insurance Fund State Food and Veterinary Service Public Management Agency Chancellery of the Government of Ukraine Ukrainian Customs

Explore LEANERS’ 2024–2030 sustainability strategy, commitments, and actions in climate change, communities, waste, employees, and business ethics. Sustainability LEANERS Sustainability Strategy 2024 – 2030 Our company helps public sector organizations in Lithuania and other countries around the world become modern. We understand modernity in management as the ability to respond to the needs of stakeholders, use resources rationally, create innovations, and do all this with a long-term perspective in mind. We are certain that the modernity of organizations is inseparable from their sustainability. Let's get in touch We strive to be sustainable ourselves and inspire others Our consulting services cover the most important areas of organizational development – people, processes, technologies. All of them create an impact on nature and people. Therefore, by contributing to the education of public sector organizations and the implementation of changes in them, we aim to be sustainable ourselves, and at the same time inspire our clients to become so. Our sustainability commitments The United Nations Sustainable Development Goals, which bring together the public, private and non-governmental sectors, are for everyone. Therefore, taking into account the areas of impact of our activities, in 2024 we set out our sustainability commitments until 2027 and planned the activities we will implement. We do all this voluntarily, albeit in small but important steps, contributing to solving environmental and social problems. We will inform about our achievements on our own initiative in the company's sustainability reports. Climate change By contributing to stopping climate change and improving air quality, we will reduce the amount of CO₂ emissions generated by the company's direct operations. (SDG goals 7, 11, 13, 16) Measures: We will rent office space for work in Lithuania and abroad in A+ and A++ class buildings that use energy from renewable sources. We will use hybrid vehicles for our operations. We will continuously reduce the share of fossil fuels we consume. When consulting clients on process optimization, we will encourage them to consider reducing CO₂ emissions in their operations. Communities We will help Ukraine until the end of the war and beyond. (SDG Goals 1, 16, 17) Measures: We will participate in projects of the EU and other international organizations, during which we will transfer our competencies to Ukrainian public sector employees. We will consult on pro-bono management issues with non-governmental organizations assisting Ukraine and Ukrainians in Lithuania. We will provide financial support annually to non-governmental organizations assisting Ukraine and Ukrainians in Lithuania. We will mentor Lithuanian higher education students and members of youth organizations. Waste Contributing to a cleaner environment, we will reduce the amount of waste generated in the company's direct operations. (SDG goals 11, 13, 16) Measures: We will use as little paper or other stationery as possible in our activities, which would result in waste. We will only sign documents electronically and encourage our partners to do so. When consulting clients on process optimization, we will encourage them to consider waste reduction in their operations. Employees We will create an organization where everyone is good to work and help our client organizations become one. (SDG goals 3, 4, 5, 8, 16, 10) Measures: We will create conditions for flexible work from any country in the world according to an individual schedule. We will create modern and comfortable working conditions in the office, constantly improving them based on employee suggestions. We will encourage the continuous development of our employees by financing their training according to individual needs with company funds. When consulting with clients, we will encourage them to create a work environment that is employee-friendly, inclusive, and conducive to development. Business ethics We will adhere to the principles of ethical business and transparency. (SDG Goal 16) Measures: We will constantly conduct customer NPS surveys - we will take their results into account when improving our services and products. In our activities, we will apply the management methods and tools that we offer to our clients. Our customers More LR Prokuratūra Valstybinė mokesčių inspekcija Valstybinė ligonių kasa Valstybinė maisto ir veterinarijos tranyba Viešojo valdymo agentūra Vilniaus miesto savivaldybė Ukrainos Vyriausybės kanceliarija Ministry of Finance of Ukraine Ukrainian Customs Prosecutor's Office of the Republic of Lithuania State Tax Inspectorate State Health Insurance Fund State Food and Veterinary Service Public Management Agency Chancellery of the Government of Ukraine Ukrainian Customs

Read LEANERS’ privacy policy, personal data processing principles, visitor rights, and UAB LEANERS event terms and conditions. Privacy Policy and Event Terms General information LEANERS UAB (hereinafter referred to as the "Data Controller") hereby establishes the terms and conditions for the processing of personal data through the use of the websites operated by the Data Controller. The terms and conditions set out in the T&C apply each time you access the content and/or service we provide, regardless of the device (computer, mobile phone, tablet, etc.) you use. Data Controller details: Legal entity code: 304740606 Registered office address: Žalgirio g. 92-4A, LT-09318 Vilnius Tel: +37061800944 E-mail: info@leaners.eu Supervisory authorities: Data on the data controller is collected and stored in the Vilnius branch of the State Enterprise Centre of Registers. It is very important that you read the T&Cs carefully, because each time you visit websites or social networking accounts belonging to the Data Controller, you agree to the terms and conditions described in these T&Cs. If you do not agree to these terms and conditions, please do not visit our websites/social networking accounts or use our content and/or services. We confirm that the Data Controller's websites and social media accounts will collect the data of visitors in accordance with the requirements of the applicable European Union and Republic of Lithuania legislation, as well as the instructions of the controlling authorities. All reasonable technical and administrative measures are in place to ensure that the data we collect about visitors to our websites and social networking accounts is protected against loss, unauthorised use and alteration. Employees of the Data Controller are under a written obligation not to disclose or distribute to third parties any information obtained in the workplace, including information about visitors to the websites. Individuals who are under the age of 16 may not provide any personal data for marketing activities through our website(s) and social media accounts. If you are a person who is under the age of 16, you must obtain the consent of your parents or other legal guardians before submitting personal information for marketing purposes). Terms used in these Terms and Conditions shall have the same meaning as defined in the General Data Protection Regulation 2016/679 (EU). What information do we collect about you? How do we use your information? We collect the information you provide directly. Our websites and social media accounts give you the opportunity to submit information directly to us. For example, at www.leaners.eu , we ask you to provide certain information about yourself (email address) if you would like to receive our newsletters. Who do we disclose your information to? We will disclose your information to the following entities: - other data controllers belonging to LEANERS Ltd; - other parties where required by law or necessary to protect the information society services we provide. When we may disclose your information to other parties: - To comply with the law or in response to a mandatory requirement of a court proceeding (e.g., a lawful search warrant or order or other court order); - to confirm the lawfulness of our actions; - to protect the Data Controller; - otherwise with your consent or at your lawful request. Cases where we will transfer information: We may transfer your personal data to another recipient on the basis of your consent, to whom you have given your consent to process your personal data for the purpose specified in the consent. What do we do to protect your information? We have put in place reasonable and appropriate physical, organisational and technical measures to protect the information we collect for the purposes of providing content/services. However, please keep in mind that while we take reasonable steps to protect your information, no website, online transaction, computer system or wireless connection is completely secure. Your rights The data subject whose data is processed in the course of the Data Controller's activities has the following rights: to know (be informed) about the processing of his/her data (right to know); to have access to his/her data and how they are processed (right of access); to request the rectification or, taking into account the purposes of the processing of personal data, the completion of personal data which are incomplete (right to rectification); to have your data erased or to stop processing (other than storage) (right to erasure and right to be forgotten); require the Data Controller to restrict the processing of personal data on one of the legitimate grounds (right to restrict); the right to data portability (right to portability); the right to object to the processing of his/her personal data or to withdraw his/her consent at any time to the processing of personal data for one or more specified purposes, without prejudice to the lawfulness of the processing based on consent prior to the withdrawal of consent. The controller may exclude data subjects from exercising the above rights where, in cases provided for by law, it is necessary to ensure the prevention, investigation and detection of criminal offences, breaches of official or professional ethics, as well as the protection of the data subject's or other persons' rights and freedoms. Third party websites, services and products on our websites The Data Controller's website(s) or social media accounts may contain third-party banners, links to their websites and services that are not under the Data Controller's control. The Data Controller is not responsible for the security and privacy of information collected by third parties. You should be careful to read the privacy statements applicable to the third-party websites and services that you use. Contact us If you notice any inconsistency with this TOU, a security flaw in our websites, or have any other questions, please contact us in any way that is convenient for you: By e-mail: LEANERS UAB Žalgirio g. 92-4A, LT-09318 Vilnius Tel: +37061800944 E-mail: info@leaners.eu Lodging complaints Please also be informed that you can lodge complaints related to the violation of your personal data processing rights with the State Data Protection Inspectorate, contact details: A. Juozapavičiaus g. 6, 09310 Vilnius Tel. (8 5) 271 2804, 279 1445 Fax. (8 5) 261 9494 E-mail: ada@ada.lt Final provisions These ToR shall be reviewed at least once every two years. When we update the TOS, we will inform you of what we consider to be material changes by posting a notice on the relevant website(s) or social media accounts. If you access or use our content and/or services after the posting of such a notice, we will assume that you have accepted the new terms set out in the update. The latest version of the PT is always available at www.leaners.eu